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This discussion topic has been answered Discussion topic: Phone upgrade

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This message was authored by: Sarge06

Phone upgrade

I've just upgraded my mobile phone to Galaxy Samsung S25 and part of the deal was a new watch, but I haven't received a text of email in order to allow me to activate the order?

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This message was authored by: caesarome Answer

Re: Phone upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Sarge06 

This link is on the page for this phone:

 

https://samsungoffers.claims/galaxygift2025

 

You should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.


Your credit agreement can be found in your message centre:

 

https://messages.sky.com/message-centre


Samsung will send this within 45 days of the claim being validated.

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This message was authored by: caesarome Answer

Re: Phone upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Sarge06 

This link is on the page for this phone:

 

https://samsungoffers.claims/galaxygift2025

 

You should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.


Your credit agreement can be found in your message centre:

 

https://messages.sky.com/message-centre


Samsung will send this within 45 days of the claim being validated.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Sarge06

Re: Phone upgrade

Claim submitted, thanks for the assistance! 👍

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