Discussion topic: Phone upgrade
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Message posted on 05 Jan 2025 07:55 PM
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Phone upgrade
I would like to upgrade my phone (had contact for over two years, I am on 3 year contract)
After selecting the phone I would like it gives me the option to swap my old phone - this then generates an amount this would contribute towards final payment.
when I select upgrade without swap it tells me an amount that the contract will be for example £37pm. Does this mean I will pay the £37pm in addition to the monthly contract payment I have now as I have not swapped?
thank you
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All Replies
Message posted on 05 Jan 2025 08:04 PM
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Re: Phone upgrade
@Kerrym1 wrote:
when I select upgrade without swap it tells me an amount that the contract will be for example £37pm. Does this mean I will pay the £37pm in addition to the monthly contract payment I have now as I have not swapped?
The £37 per month would be the cost for the new device only.
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Message posted on 05 Jan 2025 08:22 PM
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Re: Phone upgrade
Thank you for replying. Does this mean I will pay an additional £37 on top of my current monthly contract payment please?
Message posted on 05 Jan 2025 08:25 PM
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Re: Phone upgrade
If you are keeping the phone you have now then you will continue to pay for it as you have been doing plus you will pay £37 per month for the new one.
If someone has helped you then please click on the LIKES button in their post.
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Message posted on 05 Jan 2025 08:26 PM
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Re: Phone upgrade
Thank you, this has answered my question.
Message posted on 06 Jan 2025 10:39 AM
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Re: Phone upgrade
I need to get phone on the contract but I'm getting charged for upfront when it's says on the website no upfront
Message posted on 06 Jan 2025 10:43 AM
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Re: Phone upgrade
@Saira6 wrote:I need to get phone on the contract but I'm getting charged for upfront when it's says on the website no upfront
Hi @Saira6 sky do a credit check and if your credit score is very good there is no upfront charge. If your score isn't great there may be an upfront charge, looks like this is happening to you.
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