Discussion topic: Phone swap
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Message posted on 30 Sep 2026 08:39 PM
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Re: Phone swap
I absolutely will, it seems there are quite a few in a similar position. A 'trusted' service provider essentially defrauding its customers. I feel this is worthy of a class action lawsuit.
I have been a Sky customer for many years, this experience, will however mark the end of that, once current contracts are ended.
Message posted on 30 Sep 2026 08:57 PM
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Re: Phone swap
They've just called me and hung up!
Message posted on 04 Oct 2026 03:17 PM
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Re: Phone swap
Hi,
As an update to all. Sky have finally creditted my account the £300 owed. Not sure if this was because of me raising a complaint with the FOS or just timing.... but this is now settled for me.
Good luck to everyone still fighing - I know I will be moving from Sky as soon as my contract is up!
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