This is interesting. I am also chasing this with Sky, as I carried out a phone swap early, because of this deal. I have tried to phone Sky to ask and they told me they didnt know about the deal!! So I uploaded them a photo I took of the offer page on theior website. Strangely, the agents phone disconnected, and they never called back. So I raised a complaint via email - they just advised me that the deal was for swapping to TV and Broadband.. They also asked if I 'beleived I was promised or have any documentatrion or communication confirming this..."
So I have just sent them the photo again, which cleary states £300 extra for trading in will be added to your next bill if you are an existing Sky customer.
Interestingly, today the offer seems to have dropped on the site to just £150... Really feels like Sky are trying to deceive and not actually fulfil the offer that convinced me and other customers to go ahead and trade in!!
