Phone swap

[Johnson33]

Hi, my contract expired July 2025 and I'm now looking at the phone swap but a bit confused by it! If I just do the phone swap, does my data plan stay the same? I can't find any information about it. Also, where I'm out of contract I'm assuming I wont be charged for two handsets while waiting to send my old phone to them? Thanks for your help.

[PandJ2020]

If you device contract has 'expired' (i.e. the phone has been paid off) then you cannot swap.  The phone is yours to do with what you want.

You can order a new device if you want.  Any new dataplan you activate will have a new phone number so you probably want to move your SIM over...

[Johnson33]

Hi, thanks for your reply. It states mt credit agreement end date is 09/07/2025. It is definitely offering me a swap today and money for my old phone. Doesn't mention the data plan so I'm assuming that stays the same 🤷🏼‍♀️