Discussion topic: Phone order
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Message posted on 24 Oct 2025 08:13 AM
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Phone order
Ordered a phone on 14th October, was told it was in stock, still not delivered, options and compensation
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All Replies
Message posted on 24 Oct 2025 08:14 AM
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Re: Phone order
There's no compensation for a delayed delivery.
As we’re customers here we have no insight into current stock levels or any delivery timescales.
iPhone 17:~ Any orders for an iPhone 17 are likely to be delayed due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.
After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 24 Oct 2025 08:58 AM
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Re: Phone order
Hi @CS4300 options - wait or cancel, compensation - none, why would there be ?
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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