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Discussion topic: Phone is not working

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This message was authored by: An34

Phone is not working

Hi I paid my overdue bill and it's not coming back on

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This message was authored by: caesarome

Re: Phone is not working

Posted by a Superuser, not a Sky employee. Find out more

@An34 

Have you also setup your payment details again as this will need doing if you are yet to do it then you are waiting for the banks to clear the payment you made.

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This message was authored by: Daniel0210

Re: Phone is not working

Posted by a Superuser, not a Sky employee. Find out more

@An34 
If your payment is 2+ weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).

If this is part of a credit agreement purchase (Sky Mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: An34

Phone not working

Bill as been payed so why is it still suspended
This message was authored by: Daniel0210

Re: Phone not working

Posted by a Superuser, not a Sky employee. Find out more

@An34 

No need for a new thread. You've already asked this and received two responses. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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