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Discussion topic: Phone intetnet not working

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This message was authored by Morris69 This message was authored by: Morris69

Phone intetnet not working

Phone Internet not working 

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This message was authored by GD1 This message was authored by: GD1

Re: Phone intetnet not working

Posted by a Superuser, not a Sky employee. Find out more

@Morris69  Have you checked the APN settings are correct?

 

Configuration details

Internet APN Settings:

Name: Sky Mobile Internet
APN: mobile.sky
Username: None
Password: None
MCC: 234
MNC: 57
APN Type: Default

MMS APN Settings:

 

Name: Sky Mobile MMS
APN: mms.mobile.sky
Username: None
Password: None
Proxy/MMS Proxy: 185.110.178.97
MMSC/MMSC URL: http://185.110.178.96:38090/was
Port/MMS Port: 9028
MCC: 234
MNC: 57
Authentication: None
MMS APN Type: mms
APN Protocol: IPv4

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by 63johnw This message was authored by: 63johnw

Re: Phone intetnet not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Morris69  any issues showing here ?

 

https://www.sky.com/help/articles/service-status-sky-mobile





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