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Discussion topic: Phone has no service

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This message was authored by: amyburt_2

Phone has no service

My phone has no service, will not let me make calls or send text, my mobile data is not working either. 

I have only paid for this phone from sky my sim is a giffgaff one, i've never had any issues until today. 

 

how do i fix this ? 

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This message was authored by: SKY1992bf

Re: Phone has no service

Posted by a Superuser, not a Sky employee. Find out more

@amyburt_2  What make and model is it

 

although most issues are network related which means it'll be best if you contact giffgaff as it's their network your using 


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This message was authored by: 63johnw

Re: Phone has no service

Posted by a Superuser, not a Sky employee. Find out more

Hi @amyburt_2  i would agree with @SKY1992bf  its more likely a giff gaff issue, have you checked with them for any issues in your area ? 

https://www.giffgaff.com/coverage-and-service#network

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This message was authored by: Davecu

Re: Phone has no service

I've the exact same problem. Sence 8am.Still have nothing.Shocking is an understatement and I'm seriously thinking of cancelling every.service I have with them.

 

This message was authored by: caesarome

Re: Phone has no service

Posted by a Superuser, not a Sky employee. Find out more

@Davecu 

If your issue is the same as @amyburt_2 has then you will need to speak to Giff Gaff about this as they are your network provider.

 

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