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Discussion topic: Phone bill

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Avatar for Nathan132
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This message was authored by: Nathan132

Message posted on ‎22 Jan 2026 02:28 PM

Phone bill

Why has my phone bill gone up this month but less next month 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎22 Jan 2026 02:31 PM

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nathan132  no one here can see your bills, compare them to see why, roaming ? Out of bundle calls ?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎22 Jan 2026 02:40 PM

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

@Nathan132 

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs. An increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending.

 

Only 01, 02, 03 and UK 07 mobile numbers are inclusive.


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