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Discussion topic: Last bill

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Avatar for Whizwhiz
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This message was authored by: Whizwhiz

Message posted on ‎22 Jan 2026 01:58 PM

Last bill

Why am I being charge for days after my contract will end and will not be renewing
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎22 Jan 2026 02:05 PM

Re: Last bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Whizwhiz  have you cancelled your sim deal as they continue until you do, they don't end at the end of your minimum term ?

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This message was authored by: caesarome

Message posted on ‎22 Jan 2026 02:06 PM

Re: Last bill

Posted by a Superuser, not a Sky employee. Find out more

@Whizwhiz 

Billing continues as normal right up to the day you leave so once you have left the overpayment will appear as a credit that you can call to have refunded within 5 working days. If you leave it then it will be automatically refunded but this can take a few months to happen.

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