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Discussion topic: Paying off existing device to upgrade

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This message was authored by: Bagelthepug

Paying off existing device to upgrade

Hi there,

if I pay off an existing iPad (payment of £150), will I then be able to swap it to another phone contract straight away? (Or within a few hours). It's saying I can't have more than 5 devices, which I have 3 phones and 2 iPads. So if I pay one off, I should be able to upgrade, is that right? 

thanks 

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This message was authored by: caesarome

Re: Paying off existing device to upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Bagelthepug 

Im not sure how it works if you pay it off early but it would be advisable to call Sky on 150 to both ask them about this and so they can take the payment from you.

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This message was authored by: 63johnw

Re: Paying off existing device to upgrade

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bagelthepug  from what I have seen previously it can still take weeks/months for the device to clear so an order can be placed online. As advised you would need to call sky to try and place a new order. 

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