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Discussion topic: iPhone 17 pro max freezing

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This message was authored by: M-ambrose

iPhone 17 pro max freezing

My iPhone 17 pro max keep freezing on safari and certain apps it's happening multiple times a day 

have done the software updates keep restarting it but now I'm fed up 

is anyone else having this issue?

I have seen it a lot in apple support it's like the chip doesn't have enough power 

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This message was authored by: 63johnw

Re: iPhone 17 pro max freezing

Posted by a Superuser, not a Sky employee. Find out more

Hi @M-ambrose  i woukd take it to an Apple Store to get them to check it out. The sky repair process is below or if you are in the 31 day cooling off period you could call sky and tell them you want to return the device. 

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

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This message was authored by: PandJ2020

Re: iPhone 17 pro max freezing

Posted by a Superuser, not a Sky employee. Find out more

@M-ambrose wrote:

I have seen it a lot in apple support it's like the chip doesn't have enough power 


It's a fault.

 

Note the repair process is not quick and you will be without the device for many weeks.  Personally if still within the cooling off period then simply return it.

I am just another Sky customer and my views are my own even if you don't like the answers
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