Paying my bill

[Charlotte28]

Live chat 

[GD1]

@Charlotte28  Do you have a question? for awareness this is a customer helps customer community not a live chat.

If you explain your issue the community may be able to help.

[Charlotte28]

Need to speak to some one about my phone bill

[caesarome]

@Charlotte28 

What is the issue with your bill ?

[63johnw]

Hi @Charlotte28  call sky on 150, this isn't sky CS and no one can see your bills. 

[Daniel0210]

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@Charlotte28 wrote:

Need to speak to some one about my phone bill

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@Charlotte28 

Call Customer Services by dialling 150 (free) from either your Sky mobile or your Sky Talk landline if you have Sky Broadband. The forum doesn't allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.

If your services are restricted due to a missed payment Sky will not speak to you until you've paid what you owe and set up a new payment method.

All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.