Parcel has been damaged

[Vineela1]

 

today I received my sky order in post, as I opened my parcel box the mobile box is already opened in this way. The iPhone box seal is tampered. Can you please take this device box back and send another new device with sealed box.

[Daniel0210]

@Vineela1 
In case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers.

You will need to contact Sky to discuss your options. 

[MarkDu]

@Vineela1 Did you find out what had happened? I ordered a phone from Sky and it arrived the same with the bottom seal opened.