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Discussion topic: Page Not Working.

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This message was authored by: CeeCee1292

Page Not Working.

I've tried to swap my phone but every time I go onto the page to do this, it says "This page is restricted". I am not behind on any bills so not sure why this has come up. It also says that I am able to swap it. Has anyone else had this?

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This message was authored by: caesarome

Re: Page Not Working.

Posted by a Superuser, not a Sky employee. Find out more

@CeeCee1292 

Are you signed in with your main Sky ID ?

 

Is your mobile account linked to your main ID as per this:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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