Pac code

[Bev571]

I've sent PAC to 65075 n havnt had a reply, trying to activate my sim n keep my number

[SKY1992bf]

@Bev571  Change won't happen straight away it can take 24/48 hours for the switch to complete 

[Daniel0210]

@Bev571 

Your duplicate thread made 2 minutes after this one has been removed. 

[SKY1992bf]

@Bev571  There is no need for duplicate threads as it just causes confusion for those trying to help 

I've replied above but see Skys help below for advice and timelines

https://www.sky.com/help/sky-mobile/setting-up-sky-mobile/keep-your-number/articles/sky-mobile-keep-...

[caesarome]

@Bev571 

Have you activated your Sky sim ?

When you sent the text message did you make sure the sim from your other supplier was in the phone ?

[Bev571]

Trying to activate my sim n keep my number, I've got a pac code but it's not working , it says I can't use it from my old provider but my old provider is sky, all I've done is have a new phone n sim 

[caesarome · Accepted solution]

@Bev571 

Not sure why you keep starting new topics instead of replying to this one ?

You can not use a pac code to move a number on the same network so between two sims as a pac code is used to move a number between two sim on different networks.

You could either use the sim you have or if you want to transfer the number you have to the new sim then you would need to use a Pac code to transfer your current sim number to a PAYG network and then use another pac code you get from them to transfer it back to your new Sky sim.