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Message posted on ‎27 Feb 2025 08:34 AM

Pac SIM still not working

I Pac'd my number on my newly activated sky SIM ,was told I would be live by next day, my sky account now shows my pac'd number but there is no recognition the new SIM on my phone and the previous providers SIM still working, What should I do.?

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Message posted on ‎27 Feb 2025 11:29 AM

Re: Pac SIM still not working

  • Yes it was yesterday morning after I activated the SIM 

 

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Message posted on ‎27 Feb 2025 09:32 AM

Re: Pac SIM still not working

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@AjnSoos 

When did you give Sky your pac code was it yesterday ?

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Message posted on ‎27 Feb 2025 11:29 AM

Re: Pac SIM still not working

  • Yes it was yesterday morning after I activated the SIM 

 

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Message posted on ‎27 Feb 2025 11:31 AM

Re: Pac SIM still not working

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Then it should complete today.  Try restarting your phone with the Sky SIM in it once notified its complete.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎27 Feb 2025 12:00 PM

Re: Pac SIM still not working

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@AjnSoos 

The transfer can take place anytime today so what you have said this has yet to happen yet. Usually you will be notified when this has taken place.

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Message posted on ‎27 Feb 2025 12:32 PM

Re: Pac SIM still not working

Thanks to everyone who assisted, I am now up and running.

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