Pac SIM still not working

[AjnSoos]

I Pac'd my number on my newly activated sky SIM ,was told I would be live by next day, my sky account now shows my pac'd number but there is no recognition the new SIM on my phone and the previous providers SIM still working, What should I do.?

[caesarome]

@AjnSoos 

When did you give Sky your pac code was it yesterday ?

[AjnSoos · Accepted solution]

• Yes it was yesterday morning after I activated the SIM 

[PandJ2020]

Then it should complete today.  Try restarting your phone with the Sky SIM in it once notified its complete.

[caesarome]

@AjnSoos 

The transfer can take place anytime today so what you have said this has yet to happen yet. Usually you will be notified when this has taken place.

[AjnSoos]

Thanks to everyone who assisted, I am now up and running.