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Message posted on ‎11 Dec 2025 09:28 AM

PAC code

Hi everyone, I recently joined Sky from EE for mobile.

 

I went to branch for a replacement sim as mine didn't get delivered, so retail people got me a replacement and whilst I was getting home, I found out that my EE SIM card was dead so transferred my sims around. Today came along and my number has not been transferred yet.

 

Was wondering if anyone can help me please, how long will this take for the number to be transferred? Should I have kept my EE sim in till today to transfer it over?

 

many thanks 

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This message was authored by: caesarome Answer

Message posted on ‎11 Dec 2025 10:17 AM

Re: PAC code

Posted by a Superuser, not a Sky employee. Find out more

In that case the number should transfer to your Sky anytime today and if not it should happen tommorow at the latest.

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This message was authored by: caesarome

Message posted on ‎11 Dec 2025 10:06 AM

Re: PAC code

Posted by a Superuser, not a Sky employee. Find out more

@JamesH0112 

When did you give Sky your pac code you got from EE and what time of day did you do this ?

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Message posted on ‎11 Dec 2025 10:15 AM

Re: PAC code

Yesturday roughly round 10am when I was getting replacement sim, I hope it's not too early.

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This message was authored by: caesarome Answer

Message posted on ‎11 Dec 2025 10:17 AM

Re: PAC code

Posted by a Superuser, not a Sky employee. Find out more

In that case the number should transfer to your Sky anytime today and if not it should happen tommorow at the latest.

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Message posted on ‎11 Dec 2025 02:36 PM

Re: PAC code

Hi,

 

number ported successfully but cannot receive calls, number is showing updated on my iPhone but any ideas on when i can receive calls?

 

resetted network settings and rebooted several times but when i ring myself it says that the phone is unavailable 

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