Overseas and no connection

[Ray+Morton]

I am in Greece.  I get the daily Sky Passport message.  But I can't connect to any networks.  I can't see sky as a possible network.

Restarted 5 times.

Changed from autoconnect to manual and back

Reset network connections

[PandJ2020]

---

@Ray+Morton wrote:

I can't see sky as a possible network.

---

You won't.  You have to select a local provider.

[Ray+Morton]

Still no answer. Have spoken to Sky and nothing. 

[Ray+Morton]

Flew home last night. No connection, no response from Sky. 

[63johnw]

Hi @Ray+Morton are you saying you have no connection back in the UK ?

[Ray+Morton]

Yes.  I can see the Sky network, but it won't let me connect to this or any other network.  I think i is an account problem.

[Daniel0210 · Accepted solution]

@Ray+Morton 

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

[Ray+Morton]

You are a genius.  You have no idea how much that has just helped me.  Thank you.