Discussion topic: Over payment

This message was authored by: Stacy10 · ‎19 Nov 2024

We have 2 mobile phones so wanted to pay the phones off, £441 per phone however it looks like we have paid 3 times... can the third payment be reversed?

This message was authored by: 63johnw · ‎19 Nov 2024

Hi @Stacy10 payments can't be reversed but once they appear on your account as credit then refunds can be arranged. That's something some of the users here can help get sorted.

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This message was authored by: caesarome · ‎19 Nov 2024

@Stacy10

What makes you say you believe you have paid this three times, do you see a credit on your account for this amount ?

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Discussion topic: Over payment

Over payment

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