15 Feb 2025 10:59 PM
Hello there, I changed my payment date from the 8th of February to the 14th of February and it's trying to charge me twice the amount £54 instead of £27. I cannot afford to pay this. This isn't right
15 Feb 2025 11:19 PM
Posted by a Superuser, not a Sky employee. Find out moreChanging payment date doesn't just move it - it recalculates the cost.
Although doubling doesn't seem quite right but we can't see your bills to see why.
Call Sky before you services are restricted but it may be too late...
16 Feb 2025 07:32 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @CharlesNesham from the help pages
"When you change your payment date your next bill might be higher, as it will cover a longer billing period. For example, a month and 10 days.
It might also mean that you have two device repayments on the same bill."
16 Feb 2025 08:34 AM
Posted by a Superuser, not a Sky employee. Find out more
@63johnw wrote:It might also mean that you have two device repayments on the same bill."
This answers it...
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion