0

Discussion topic: Outgoing call failure

Reply
This message was authored by Lindat59 This message was authored by: Lindat59

Outgoing call failure

Why is my new phone not connecting on outgoing calls today.
Reply

All Replies

This message was authored by saltneyutd This message was authored by: saltneyutd

Re: Outgoing call failure

I'm having same problem after about 30 seconds into a call it cuts off 😞 

This message was authored by caesarome This message was authored by: caesarome

Re: Outgoing call failure

Posted by a Superuser, not a Sky employee. Find out more

@saltneyutd @Lindat59 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Lindat59
Topic Author
This message was authored by Lindat59 This message was authored by: Lindat59

Re: Outgoing call failure

No mast issues showing

This message was authored by IndyLondon24 This message was authored by: IndyLondon24

Re: Outgoing call failure

Hi,

I have been experiencing the same problem since Wednesday 6th August. I can't receive and make calls. There has been a phone mast fault and engineers have been working on this still. I been informed that compensation will apply for the amount of time we've been experiencing loss of services.  As Sky uses the O2 network you can stay updated on what the O2 network service is.

 

Hooe the above helps.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion