Converting sim to esim

[KSingh1]

I need to convert my physical sky sim to esim and i tried but unable to get security code on my number. How can i overcome this and convert to esim? Please suggest

[SCT7]

Having exactly the same issue. Getting a "Sending Failed" when pressing the button to send a security code when requesting the conversion of SIM to eSIM on the Sky website. Called up Sky Support and was told the case was escalated but I still haven't heard back. I only ordered the SIM / pay monthly package so that I could convert it to an eSIM, so I'm currently paying monthly but I can't even use it until I can convert it to use on my phone.