0

Discussion topic: Order tracking

Reply
Avatar for AJ5629
Level 1 icon
What's this?
This message was authored by: AJ5629

Message posted on ‎23 Mar 2025 09:42 AM

Order tracking

Can't track my order
Report post
Post 1 of 6
150 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎23 Mar 2025 09:44 AM

Re: Order tracking

Posted by a Superuser, not a Sky employee. Find out more

@AJ5629 

Two questions:

 

When did you place the order ?
What is happening when you try to track it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 6
148 Views
0 Likes
Reply
Avatar for AJ5629
Level 1 icon
What's this?
Topic Author
This message was authored by: AJ5629

Message posted on ‎23 Mar 2025 11:28 AM

Re: Order tracking

I placed the order yesterday, when click track my order it redirect to contact sky for information
Report post
Post 3 of 6
128 Views
0 Likes
Reply
Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎23 Mar 2025 11:30 AM

Re: Order tracking

Posted by a Superuser, not a Sky employee. Find out more
@AJ5629 wrote:
....to contact sky for information

And what did they say when you contacted them?

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 4 of 6
126 Views
0 Likes
Reply
Avatar for AJ5629
Level 1 icon
What's this?
Topic Author
This message was authored by: AJ5629

Message posted on ‎23 Mar 2025 11:34 AM

Re: Order tracking

When I call them they don't have the option what I need..
Report post
Post 5 of 6
120 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎23 Mar 2025 11:37 AM

Re: Order tracking

Posted by a Superuser, not a Sky employee. Find out more
@AJ5629 wrote:
When I call them they don't have the option what I need..

@AJ5629 
Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 6 of 6
118 Views
0 Likes
Reply
Reply