Sky Mobile
11

Discussion topic: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all online

Reply
Answered - Go to Answer
Morticious
What's this?
This message was authored by Morticious This message was authored by: Morticious

On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all online

‎08 Jun 2023 06:33 AM

Am getting no connection to local networks in Greece. Have tried all online rectification steps. None of these have worked. Any ideas anyone?

Report post
Post 1 of 12
1,122 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
Kirsty+S27
What's this?
This message was authored by Kirsty+S27 This message was authored by: Kirsty+S27 Answer

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎09 Jun 2023 10:00 AM

Posted by a Sky employee

Hi all,

 

There was an issue raised which affected a number of countries (including Spain and Greece) however we have been advised this has now been resolved. 

 

Thanks 

Kirsty

Community Manager

View this Answer within the discussion

Report post
Post 11 of 12
1,044 Views
Reply

Did this answer not help you?

Reply

All Replies

63johnw
What's this?
Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎08 Jun 2023 07:08 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Morticious  to try and get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Report post
Post 2 of 12
1,117 Views
Reply
Lis.bge
What's this?
This message was authored by Lis.bge This message was authored by: Lis.bge

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎08 Jun 2023 07:48 AM

@63johnw I'm in fuerteventura and have no mobile network either. Had it yesterday 7th June but nothing today! Can you help me too? I'm using Samsung s23 ultra. Many thanks

Report post
Post 3 of 12
1,109 Views
Reply
0 Likes
Lis.bge
What's this?
This message was authored by Lis.bge This message was authored by: Lis.bge

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎08 Jun 2023 07:49 AM

@63johnw no texts being received either. Thanks lisa

Report post
Post 4 of 12
1,108 Views
Reply
0 Likes
Lis.bge
What's this?
This message was authored by Lis.bge This message was authored by: Lis.bge

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎08 Jun 2023 07:50 AM

@Morticious same in fuerteventura! So frustrating!

Report post
Post 5 of 12
1,107 Views
Reply
0 Likes
63johnw
What's this?
Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎08 Jun 2023 08:00 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lis.bge  have you checked your spend cap isn't to low ? Have you tried connecting to a different local network?





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Report post
Post 6 of 12
1,099 Views
Reply
Lis.bge
What's this?
This message was authored by Lis.bge This message was authored by: Lis.bge

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎08 Jun 2023 08:04 AM

Local network is moviestar but says sim doesn't allow that connection. Its usually orange here. 😪

Report post
Post 7 of 12
1,097 Views
Reply
0 Likes
Lis.bge
What's this?
This message was authored by Lis.bge This message was authored by: Lis.bge

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎08 Jun 2023 08:06 AM

@63johnw no spend cap set. 

Report post
Post 8 of 12
1,092 Views
Reply
0 Likes
Mr+Flibbles+86
What's this?
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all o...

‎08 Jun 2023 08:39 AM

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to chat.

Report post
Post 9 of 12
1,084 Views
Reply
Lis.bge
What's this?
This message was authored by Lis.bge This message was authored by: Lis.bge

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎08 Jun 2023 09:40 AM

@Mr+Flibbles+86 mines sorted in fuerteventura. 😊

Report post
Post 10 of 12
1,074 Views
Reply
0 Likes
Kirsty+S27
What's this?
This message was authored by Kirsty+S27 This message was authored by: Kirsty+S27 Answer

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎09 Jun 2023 10:00 AM

Posted by a Sky employee

Hi all,

 

There was an issue raised which affected a number of countries (including Spain and Greece) however we have been advised this has now been resolved. 

 

Thanks 

Kirsty

Community Manager
Report post
Post 11 of 12
1,045 Views
Reply

Did this answer not help you?

Lis.bge
What's this?
This message was authored by Lis.bge This message was authored by: Lis.bge

Re: On holiday in Greece. Mobile phone will not connect with any local networks. Have tried all onl

‎09 Jun 2023 02:07 PM

@Kirsty+S27 Yes all good here now and no issues since. Many thanks

Report post
Post 12 of 12
1,030 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion