Discussion topic: Old number not been transferred
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 05 Nov 2024 09:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Old number not been transferred
My dad has just transferred over to sky from Vodaphone. He entered a PAC number from vodaphone to keep his old number
He activated the new sim on sat, received a txt from sky to say new phone number is xxx, he still not got his old number back this is now Tuesday
how long should this take please ?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 05 Nov 2024 09:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Old number not been transferred
@Ckb1 wrote:
He activated the new sim on sat, received a txt from sky to say new phone number is xxx, he still not got his old number back this is now Tuesday
Did he give Sky the pac code he obtained from Vodafone on Saturday because if he did then as number transfers do not take place at the weekend it will be as if he gave Sky the pac code on Monday so all being well the number should transfer sometime today.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 05 Nov 2024 09:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Old number not been transferred
Thanks very much, yes he gave the PAC code on Saturday
thanks for that
Message posted on 08 Nov 2024 02:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Old number not been transferred
Once you've received a txt/email saying the number has ported then you may need to do a Network reset on the phone or change the phone number to yours from the temporary number.
I don’t work for Sky.
If I have helped then please leave a like.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page