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Discussion topic: Official complaint

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Avatar for Jackelle
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This message was authored by: Jackelle

Message posted on ‎19 Dec 2025 11:16 AM

Official complaint

I have put in an official complaint 2 days ago the message I received back stated I would be contacted with 24 hours this hasn't happened

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎19 Dec 2025 11:35 AM

Re: Official complaint

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jackelle  this isn't sky CS here, just fellow customers. You will need to call sky if you want to chase this up. 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎19 Dec 2025 12:41 PM

Re: Official complaint

Posted by a Superuser, not a Sky employee. Find out more

@Jackelle 

Sky have up to 8 weeks to resolve it or issue a deadlock letter before you can escalate it further.


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