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Discussion topic: Number transfer

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Morg23
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Number transfer

‎03 Jul 2022 10:57 AM

I've activated my sim and entered my PAC code but my number still hasn't transferred over. It said it should only take till 5pm the same day and  I did it two days ago 

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63johnw
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Re: Number transfer

‎03 Jul 2022 11:10 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Morg23  porting doesn't happen over weekends so if you started it on Friday it won't complete until Monday or possibly Tuesday. 





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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Number transfer

‎03 Jul 2022 11:10 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Morg23  porting doesn't happen over weekends so if you started it on Friday it won't complete until Monday or possibly Tuesday. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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helsbells
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Re: Number transfer

‎26 Oct 2022 09:26 AM

Hello, what do you have to do to activate your sim?  i received a text from sky saying my new number would be transferred over by yesterday, however this still has not happened and my old number is now not working at all?

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63johnw
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Re: Number transfer

‎26 Oct 2022 09:58 AM

Posted by a Superuser, not a Sky employee. Find out more

@helsbells  https://www.sky.com/help/articles/sky-mobile-activate-your-sim





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caesarome
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Re: Number transfer

‎26 Oct 2022 09:59 AM

Posted by a Superuser, not a Sky employee. Find out more

If you haven't activated your sim then you need to do this as soon as possible:

 

https://www.sky.com/myaccount/mobile/activate-sim/1/with-code

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