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Discussion topic: Not receiving verification OTP codes

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Avatar for Polly1975
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This message was authored by: Polly1975

Message posted on ‎27 Nov 2024 07:53 AM

Not receiving verification OTP codes

Switched from Ee to sky not receiving verification / OTP codes so can't use banking app or add cards to wallet etc did all resolution steps suggested nothing works 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎27 Nov 2024 07:59 AM

Re: Not receiving verification OTP codes

Posted by a Superuser, not a Sky employee. Find out more

Hi @Polly1975  give sky a call on 150 so they can investigate for you and register which organisations you are having trouble with. 

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