@Lucy218
Was it a S25 FE 5G your purchased, is so they should be sent automatically but this does depend on stock availability:
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Purchase a Samsung Galaxy S25 FE between 4th September and 1st October 2025 and receive a pair of Galaxy Buds3 FE worth £129 included with your order.
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The Buds3 FE will appear in your order confirmation at no extra cost. They will not appear in your basket.
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The Buds3 FE will be dispatched within 30 days of receiving your new device.
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