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Discussion topic: Not getting texts

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This message was authored by AshP1875 This message was authored by: AshP1875

Not getting texts

Hello. I received my new iPhone today and transferred over from an android phone

everything Is working except for texts I can send them but I am not receiving any. I have tried all the hints and tips but nothing has worked. Any help would be appreciated 

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This message was authored by caesarome This message was authored by: caesarome

Re: Not getting texts

Posted by a Superuser, not a Sky employee. Find out more

If it might be worth ordering yourself a replacement sim:

 

https://www.sky.com/help/articles/replacement-sim

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AshP1875
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This message was authored by AshP1875 This message was authored by: AshP1875

Re: Not getting texts

Thank you. I've reached that point but was just checking in case there was anything else I could do. I'll order it now!

This message was authored by b4u2 This message was authored by: b4u2

Re: Not getting texts

@AshP1875 

Interesting you mention this as i myself have been facing this issue and have reported it to sky.

But must say it was intermittent not constant. Let me know how you get on.

i removed and reinserted sim and also swapped sim about 4 times but very annoying it is.

AshP1875
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This message was authored by AshP1875 This message was authored by: AshP1875

Re: Not getting texts

Just a wee update. Received new sim this morning and still having the same issue!

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