No / weak signal

[Claire_88]

I had no signal for weeks due to an issue with a mast in our Area (so I've been told).

The signal is now really weak and constantly cuts out calls, or still no signal at all
I am being charged by bill as normal.

I put WiFi calling on at home, which helps sometimes, but I shouldn't have to do this.

[Daniel0210]

@Claire_88 

Sky don't own or maintain any mobile phone masts so you, others in the area and Sky will all be waiting on a third party repair. 

Once the repair has been completed give Sky a call and see if they'll apply any credit to your account as a good will gesture.