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Discussion topic: No sky mobile network signal in NN6 postcode since 16th December

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This message was authored by Jimmyb14 This message was authored by: Jimmyb14

No sky mobile network signal in NN6 postcode since 16th December

I haven't been able to get any sky mobile signal since 16th December. Yesterday (17th December) it said that there was an issue with a mast, but today it's implying everything is OK but it might be 'busy'. All I get is Sky-emergency calls only as my network. Can someone tell me what is going on and when it will be fixed. 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: No sky mobile network signal in NN6 postcode since 16th December

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jimmyb14  it can take 24 hours or more for things to settle down after an issue with a mast. Hopefully it will come back soon for you. Is the service checker saying it's fixed ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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