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Discussion topic: No signal in phone

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This message was authored by Philibuster This message was authored by: Philibuster

No signal in phone

Hi, 

 

Over  the past week or so, I have no phone signal and/or having low numbers of bars within my house. 

I have said at my address for 5yrs and work at the same place in the house for past 4 years without any issue. 

whereas now I have no signal, please can you look into This and/or assist me? 

thanks 

Philip 

 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal in phone

Posted by a Superuser, not a Sky employee. Find out more

@Philibuster 
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.

 

Do any mast issues show here for you? 

https://www.sky.com/help/servicestatus/your-services/mobile


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Philibuster
Topic Author
This message was authored by Philibuster This message was authored by: Philibuster

Re: No signal in phone

Ahh ok i wasnt aware if that 🤣🤣

 

cheers for the link thiugh, it appears there is a potential mast issue. I preusme that is what is causing the issue 👌🏻

 

cheers mate 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal in phone

Posted by a Superuser, not a Sky employee. Find out more

@Philibuster wrote:
it appears there is a potential mast issue. I preusme that is what is causing the issue 

@Philibuster 

Just be aware that Sky don't own or maintain any mobile phone masts so you'll be relying on a third party repair.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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