No service since yesterday lunchtime

[teresaJulie]

I know the weather is bad at the moment but I have had no signal/ service since around 1pm yesterday (Saturday)  According to Sky there are no issues in my area.I've turned my phone on and off a few times,also turned flight mode on and off as that was suggested.Still no service.

[caesarome]

@teresaJulie 

So you can't make calls, send texts or use mobile data ?

[63johnw]

Hi @teresaJulie  is this what you used to check for issues ?

https://www.sky.com/help/articles/service-status-sky-mobile

[teresaJulie]

I can't make calls, txt or use data 😫

[teresaJulie]

Hi yes that's what I used plus checking on google.still no service 

[teresaJulie]

Managed to get my daughter to ring Sky yesterday new sim on the way