No service in Minorca all day

[DanB129]

We have four phone from two different contracts, worked fine the start of the week,  it all phones show no service in Minorca, Spain, all day today. Tried everything.

[Daniel0210]

@DanB129 

This is the advice from Sky 

https://www.sky.com/help/articles/sky-mobile-roaming-problems

[DanB129]

Hi, says page cannot be found? I have tried all sky online help, resending network settings and so on, any idea how I can fine out if they have an issue on the island? None of the help bot thing seems to enable a way to chat to anyone?

[Daniel0210]

@DanB129 

I've amended the link. 

[DanB129]

Thanks but done all this. Two seperate accounts so presumably a sky issue but impossible to speak or chat to a human. 

[Daniel0210]

@DanB129 

There have been roaming issues in Spain and the associated islands since last year for which there has been no fix announced,  but that doesn't explain why everything worked okay when you first arrived.

https://helpforum.sky.com/t5/Sky-Mobile/Roaming-Passport-Plus-Not-Working/m-p/4402106