No service coverage until 10th may

[Haysarge]

Vodaphone are doing maintenance in our area until the 10th of May. Myself daughters and husband are all unable to use our phones outside of WiFi. Anyone else experienced this? Surely there must be a refund given for this period it's so frustrating!! Any help much appreciated 

[PandJ2020]

Can you enable WiFi calling?

Refunds are not given but Sky may consider a credit if you request it once the issue is resolved.  (Call them on 150)

It's not unusual to have temporary outages for mast issues/maintenance.  (No provider can guarantee 100% coverage all the time)

[Daniel0210]

@Haysarge 

If you mean they are carrying out maintenance on a nearby mast then there's no automatic compensation for a reduced service. Once it's fixed you could call Sky and ask nicely if they'd consider applying a credit to your Sky mobile account but they have no obligation to.