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Discussion topic: No network connection

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GeorgeC-
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This message was authored by GeorgeC- This message was authored by: GeorgeC-

No network connection

‎08 Jan 2025 07:43 PM

My phone has stopped me making calls and says Not registered to network. I have tried all the "Fixes" but still can't access.
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caesarome
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Re: No network connection

‎08 Jan 2025 07:47 PM

Posted by a Superuser, not a Sky employee. Find out more

@GeorgeC- 

Have you recently returned to the UK from abroad ?

 

If not does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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TH24
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Re: No network connection

‎08 Jan 2025 08:15 PM

I also have had no signal since Monday night I spoke to someone they said they were upgrading network in area should have been fixed tonight at 8pm but yet I still have no signal 😑 

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caesarome
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Superuser
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Re: No network connection

‎08 Jan 2025 08:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@TH24 

@caesarome wrote:

does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

 

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TH24
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Re: No network connection

‎08 Jan 2025 08:26 PM

Yes it's all turned to green saying no problem as was in orange up until 8pm when it said it would be fixed 

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caesarome
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Re: No network connection

‎08 Jan 2025 08:28 PM

Posted by a Superuser, not a Sky employee. Find out more

You might have already done this but have you now tried a reboot of your device since 8pm ?

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TH24
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Re: No network connection

‎08 Jan 2025 08:30 PM

Yes twice .. when I first done it it came up with sky signal now gone back to emergency calls only 

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