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Discussion topic: No network connection thailand

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This message was authored by: Dave382

No network connection thailand

I am currently in thailand and had signal for the first week or two on my sky mobile esim but for the past 3 weeks have had no network connection. I have tried following the guides online but none of the solutions worked. I tried reinstalling my esim but was unable to make a network connection to do so. Any idea on how i can fix this?

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This message was authored by: caesarome

Re: No network connection thailand

Posted by a Superuser, not a Sky employee. Find out more

@Dave382 l

What phone do you have ?

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This message was authored by: Daniel0210

Re: No network connection thailand

Posted by a Superuser, not a Sky employee. Find out more

@Dave382 

Thailand is a Rest Of The World destination so using your Sky sim there will be very expensive. Could you have reached the spend cap? 


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This message was authored by: Dave382

Re: No network connection thailand

iPhone 15 plus

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This message was authored by: Dave382

Re: No network connection thailand

@Daniel0210 im not using it for data roaming simply just need to receive 2FA messages. I have a physical Thai sim I'm using for data. It doesn't have any bars of service whatsoever now just says no service as if it can't connect to any of the local networks 

This message was authored by: caesarome

Re: No network connection thailand

Posted by a Superuser, not a Sky employee. Find out more

Try going through this:

 

https://www.sky.com/help/articles/sky-mobile-roaming-problems-no-signal-apple

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This message was authored by: Dave382

Re: No network connection thailand

@caesarome Yeah thanks, that's the guide I followed but had no luck 

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