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Discussion topic: No mobile signal since software update

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This message was authored by: Colin199

No mobile signal since software update

No mobile signal anywhere I go outside my home past 2 days since software update. Have to wait to get home and get  Wi-Fi.  Ising Sky mobile phone and Sky Broadband 

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This message was authored by: Brill+Gill

Re: No mobile signal since software update

Posted by a Sky employee

Hi there, I'm sorry to read that you're having issues with your Mobile service. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
 

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