No mobile phone

[Carol165]

This is now getting ridiculous, I now do not have any ability to make or receive calls! I have spoken with 3 different people and now I cannot even call you. I took a contract with you and wanted to transfer my old number and there has been confusion with another sim - please sort

[63johnw]

Hi @Carol165  you aren't talking to sky CS here, this is customer helping customer. You will either need to preserve on the phone or give us fellow customers more information to see if we can help. 

[Carol165]

I am also not receiving texts which I need urgently for my banking app

[Carol165]

I can't find the complaints email which I require urgently 

[PandJ2020]

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@Carol165 wrote:

I can't find the complaints email which I require urgently 

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https://www.sky.com/help/articles/how-to-make-a-complaint

...but the complaint process is unlikely to be 'quick'.