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Discussion topic: Picture message on wifi

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This message was authored by: djdonk

Message posted on ‎05 Jun 2025 08:19 AM

Picture message on wifi

Every time I send a picture message on WiFi I get a message from sky saying  I have reached my monthly cost limit . I have set this at just a pound . 
why am I being charged for a picture message when I'm on WiFi as I thought being on WiFi would be free . 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎05 Jun 2025 08:46 AM

Re: Picture message on wifi

Posted by a Superuser, not a Sky employee. Find out more

Hi @djdonk  being on WiFi doesn't matter if they are mms. Any mms would be charged. If you are using WhatsApp or sending iMessages to other iPhones then they come off your data allowance. 

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This message was authored by: PandJ2020

Message posted on ‎05 Jun 2025 09:15 AM

Re: Picture message on wifi

Posted by a Superuser, not a Sky employee. Find out more

Indeed, WiFi cannot carry MMS.  (It's a cellular protocol)

 

If you want to send such images then use a data-only application such as WhatsApp.  Of course, the recipient needs same.

I am just another Sky customer and my views are my own even if you don't like the answers
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