This discussion topic has been answered Discussion topic: No longer need a replacement
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Message posted on 07 Sep 2024 05:18 PM
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Hello. I recently requested to have a replacement for an accessory I own but I have come to realise I no longer need a replacement. Can I cancel the request? Or do I simply not send it away when i get sent the envelope?
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Message posted on 07 Sep 2024 05:23 PM
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You could call Sky to see if they can cancel it which they might be able to do if it has not been dispatched yet or if it is on it's way to you then you would need to arrange for it to be returned so Sky should be able to help you with this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 07 Sep 2024 05:23 PM
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You could call Sky to see if they can cancel it which they might be able to do if it has not been dispatched yet or if it is on it's way to you then you would need to arrange for it to be returned so Sky should be able to help you with this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 Sep 2024 05:26 PM
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							Re: No longer need a replacement
						
					
					
				
			
		
	
			
	
	
	
	
	
Do you happen to know the number I can contact?
Message posted on 07 Sep 2024 05:29 PM
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							Re: No longer need a replacement
						
					
					
				
			
		
	
			
	
	
	
	
	
150 from your Sky mobile for general Customer Services.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 07 Sep 2024 05:32 PM
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							Re: No longer need a replacement
						
					
					
				
			
		
	
			
	
	
	
	
	
So just 150 on my phone, not on any app? Sorry, I'm phone illiterate haha
Message posted on 07 Sep 2024 05:35 PM
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							Re: No longer need a replacement
						
					
					
				
			
		
	
			
	
	
	
	
	
@Michael64 wrote:
So just 150 on my phone,
Yes, from a Sky mobile or a Sky Talk landline.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 07 Sep 2024 05:39 PM
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							Re: No longer need a replacement
						
					
					
				
			
		
	
			
	
	
	
	
	
Thank you! I gave them a call and it's all been sorted, thanks so much 🙂
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