No data

[hannah+wakefield]

I've just got the Samsung Flip 6 on an unlimited data plan.

I keep getting a "No Internet" notification.

Followed by the words "you may be put of data from Sky. Tap for options.

I have tried the following so far:

Restart phone. 

Turn phone off, remove sim and clean, start phone.

Reset network settings.

Request network settings.

I have tried talking to sky over the phone and through live chat, both not very helpful. 

Any ideas?

[caesarome]

When you requested the network settings did you get the message back with these settings then saved them

before rebooting your phone ?

[hannah+wakefield]

Thank you for trying to help, its very much appreciated.

Once the connection settings  were confirmed as installed there was no option to save. The restart after didn't help either. 

I have also made sure that the data limits and data saver are both turned off.

[caesarome]

Does your phone show at the top of the screen as being connected to Sky and can you send texts and make calls ?