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Discussion topic: No data during call or after a call - Ireland

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This message was authored by Banana5kin This message was authored by: Banana5kin

No data during call or after a call - Ireland

I recently switched to the Sky Sim only 15e for life.  But have been having problems since day 1.

If I make a call, I have no concurrent data connection - the Sim settings do not have options for WIFI calling or VoLTE for calls

After any mobile call is finished, the data connection doesn't exist, I have no internet connection displayed in the browser so I am forced to reboot the phone to restore the data despite the indicator on the phone showing 4g

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This message was authored by Addie15 This message was authored by: Addie15

Re: No data during call or after a call - Ireland

Posted by a Sky employee

Hi there, @Banana5kin. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by kib This message was authored by: kib

Re: No data during call or after a call - Ireland

Did you receive an answer to this as I have the same issue with sky on oneplus, very annoying and it doesn't work for so long after the call finishes 

This message was authored by Glenn98 This message was authored by: Glenn98

Re: No data during call or after a call - Ireland

I have the same exact issue 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: No data during call or after a call - Ireland

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by BriBr1 This message was authored by: BriBr1

Re: No data during call or after a call - Ireland

I have the exact same issue, has there been any resolution 

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