10 Dec 2024 11:37 AM
I recently switched to the Sky Sim only 15e for life. But have been having problems since day 1.
If I make a call, I have no concurrent data connection - the Sim settings do not have options for WIFI calling or VoLTE for calls
After any mobile call is finished, the data connection doesn't exist, I have no internet connection displayed in the browser so I am forced to reboot the phone to restore the data despite the indicator on the phone showing 4g
11 Dec 2024 09:01 AM
Posted by a Sky employeeHi there, @Banana5kin. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
17 Dec 2024 10:20 AM
Did you receive an answer to this as I have the same issue with sky on oneplus, very annoying and it doesn't work for so long after the call finishes
19 Dec 2024 01:37 PM
I have the same exact issue
19 Dec 2024 01:38 PM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
20 Dec 2024 09:16 AM
I have the exact same issue, has there been any resolution
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