Discussion topic: Extra charges to my phone bill

This message was authored by: MatthewBrookes · ‎22 Oct 2024

My phone bill has increased because of extra charges. It is saying that I've contacted a number which has charged me multiple times but I haven't done this

This message was authored by: Daniel0210 · ‎22 Oct 2024

@MatthewBrookes

Is it calls, or texts to 5 digit premium numbers?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: PandJ2020 · ‎22 Oct 2024

The usual explanation is that you've 'inadvertently' agreed to receive short note messages which are charged.

If it's 5 digit as mentioned above then you need to send STOP to it.

IF so, see https://psauthority.org.uk/

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: MatthewBrookes · ‎23 Oct 2024

Texts I haven't had any texts though

This message was authored by: Raffster01 · ‎20 Dec 2024

There's something going on. Just noticed that my bill has increased significantly this month with a daily phone call that I haven't made - seemingly to a Northern Ireland landline? Tried ringing the number but there's no answer - just a series of beeps.

Discussion topic: Extra charges to my phone bill

Extra charges to my phone bill

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