20 Dec 2024 08:33 AM
Hello, this is now the 4th time I've had to make contact about my poor 4g signal.
I am still paying for a service which isn't fit for purpose and still it doesn't improve.
My calls are cut short daily and I can hardly use my phone unless I'm connected to my WiFi !! It's a problem I need sorted as I'm paying for a terrible service.
20 Dec 2024 08:50 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Daz241 you aren't talking to sky CS here. It's mainly customer helping customer so nothing will happen about your signal as a result of your post on here. Is this happening everywhere or just your home location ? As per the T&C's of all mobile networks they don't guarantee a mobile signal everywhere so as long as they are providing a signal in most areas they are meeting their side of the contract.
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