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Discussion topic: No connection when data is turned on

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This message was authored by: gregs999

Message posted on ‎22 Dec 2024 09:57 AM

No connection when data is turned on

When I turn my data on it still says no connection, not allowing me to use any apps requiring data 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎22 Dec 2024 10:02 AM

Re: No connection when data is turned on

Posted by a Superuser, not a Sky employee. Find out more

@gregs999 

Are you able to make calls and send texts ?

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This message was authored by: gregs999

Message posted on ‎22 Dec 2024 10:05 AM

Re: No connection when data is turned on

Yes anything without data is fine just anything requiring data signal does not work 

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This message was authored by: caesarome

Message posted on ‎22 Dec 2024 10:17 AM

Re: No connection when data is turned on

Posted by a Superuser, not a Sky employee. Find out more

@gregs999 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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